Catalog Request: Sorry, we do not offer a printed Coast to Coast Furniture catalog. If you do not see the item you are looking for on our website, please contact us.

Payment Methods: Coast to Coast Furniture accepts MasterCard, Visa, Discover and American Express credit cards payable in U.S. funds. Credit card payments will be charged when the merchandise is ordered. We do not accept COD orders.

Sales Tax: We are not required to collect sales and use tax on deliveries throughout the U.S., except in Florida. To satisfy consumer reporting rules, the price for items ordered by customers in Florida includes all applicable taxes.

TERMS & CONDITIONS

Inaccurate Information and Omissions: Our goal is to provide complete, accurate, up-to-date information on the Coast to Coast Furniture website. However, this site may contain typographical mistakes, inaccuracies or omissions, some of which may relate to product pricing, description and availability. We disclaim all liability for such inaccuracies and omissions relating to, the information and description of the products displayed on this web site (including, without limitation, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice - including after an order has been submitted. We apologize in advance for any inconvenience or misunderstanding this may cause.

Pricing: All prices, specifications, warranties and product availability are subject to change without notice. We reserve the right to substitute products with equal or greater value. Items can be withdrawn from sale at any time. We are constantly negotiating with our suppliers to provide the lowest possible prices to our customers. Because our prices fluctuate, we are unable to honor price adjustments on any prior sales.

Warranty: All products, services and information made available on or through our web site are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Subject to the foregoing, we disclaim all implied warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, and all express warranties except those explicitly made in this statement of legal terms. We make no representation that the information contained on this web site, your results in using this web site or the service itself will be accurate, valid, reliable or available or that it does not violate or infringe the rights of any third party. We make no representation and specifically disclaim any warranty regarding any site linked to this web site. Our disclaimer in no way affects the terms of any manufacturer's or third party seller's or supplier's warranty, if any, related to the goods purchased via this web site. If you experience a problem once the product has been installed or used, it becomes a warranty issue where the manufacturer must be contacted directly to resolve the problem.

Canceled Order: To cancel an order, you must notify Coast to Coast Furniture customer service via sales@ctcfurniture.com no later than 12:00 PM EST the next business day after the order was placed. After that time frame, any other unshipped, canceled orders will be charged a $10.00 processing fee, billed against your credit card. If an order is canceled after it has shipped, all shipping charges and a 15% handling fee will be billed against your credit card.

Non-Returnable: All sales of items tagged "non-returnable", "clearance" or "special order" on the Coast to Coast Furniture site are final sales. Returns of such items will not be accepted.

Waiver of Liability and Release: As a condition of your use of the web site, you agree that, except as otherwise provided under applicable laws, neither Coast to Coast Furniture nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of the Coast to Coast Furniture web site, any other web site linked to this web site, or any products and/or services offered through this web site by third parties.

As a further condition of your use of this web site, you agree to release, acquit, and forever discharge Coast to Coast Furniture, Inc. and all of its officers, directors, shareholders and employees (the "Released Parties"), of and from any and all rights, claims, demands, judgments, executions, actions, suits and causes of action, whether known or unknown, direct or indirect, or whether arising at law or in equity, whether pending as litigation which you may have had, may now have, or may in the future have against any Released Party, arising from or related to your use of this web site or your purchase of any of the products and services made available through this web site.

This waiver of and release from liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if Coast to Coast Furniture is notified in advance of the potential for any such damages. Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so the limitation or exclusion may not apply to you. In no event shall Coast to Coast Furniture total liability for any and all damages and causes of action exceed the amount paid by you, if any, for the use of this website.

The carriers, hotels, and other suppliers providing travel services and other products and merchandise for Coast to Coast Furniture are independent contractors and not agents or employees of Coast to Coast Furniture or its affiliates. Coast to Coast Furniture and its affiliates are not liable for the acts, errors, omissions, representations, warranties, negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Coast to Coast Furniture and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

Proprietary Information: You agree that all content appearing on the web site, including, but not limited to code, trademarks, service marks, trade names, graphics, images, text, audio clips, button icons, and computer software, are the sole property of Coast to Coast Furniture or its partners and suppliers, and protected by United States and international laws and treaties. The reproduction, modification, distribution, transmission, republication, removal, deletion, addition, display, or performance of the content on this site or the exploitation in any other manner of any of the content of this web site, in part or in whole, is strictly prohibited. Coast to Coast Furniture prohibits use of the Coast to Coast Furniture logo as a link to any website unless creating such a link is approved in advance by Coast to Coast Furniture in writing.

Jurisdiction: You agree that the laws of the State of Florida will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. In addition, you agree to the exclusive personal jurisdiction and venue of a court of competent jurisdiction in Broward County, Florida, USA and the United States District Court for the Southern District of Florida. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

SHIPPING & RETURNS

Delivery Time: Most in-stock merchandise is shipped promptly and delivered within 10 business days (except for special orders). Seasonal demand for certain products may affect stock levels, so please plan accordingly. Because shipments may originate from several locations nationwide, your entire order may not arrive on the same day. Express delivery is only available on certain items, but we will make every effort to satisfy your delivery requests.

Delivery Outside the 48 Contiguous States: Contact us via e-mail at sales@ctcfurniture.com for delivery cost information to Alaska, Hawaii and other U.S. territories. All applicable duties and taxes will be paid by the package recipient.

Order Status: Allow up to 10 business days to receive your merchandise (custom orders may take longer). Because we ship from a number of regional warehouses and at times, directly from manufacturers, we are unable to provide tracking information. If you have placed an order and find that you have a time constraint, please contact us and we will do our best to expedite your delivery (Additional expedited shipping charges may apply).

Merchandise Returns: We will accept returns within thirty (30) days of receipt of your merchandise (except for non-returnable, clearance and special order items). All returned merchandise must be uninstalled, unused and in new condition; in the original packaging; and include all parts, instructions and accessories. Opened packages may be subject to additional fees if any items and/or documentation are missing. Credit will not be issued without prior authorization for the return from Coast to Coast Furniture .com.

Problem Orders: If you received the wrong product or model, an item is missing or there are other problems with your order, contact us via e-mail at sales@ctcfurniture.com to begin the investigative process.

Refused Shipment:Customers shall be charged all shipping charges and a 15% handling fee for all refused shipments except where damage or fraud is involved.

Defective Merchandise: Call the manufacturer directly if you think the merchandise you received is defective or does not work properly. Most manufacturers view defective merchandise as a warranty claim and will usually repair or replace the merchandise (policies may vary from manufacturer to manufacturer).

Damaged Merchandise in Transit: You are responsible for verifying the condition of your merchandise upon receipt. Conduct a thorough inspection of each box for signs of shipping/handling damage (such as crushed, torn, unsealed or opened packaging) before you sign to accept delivery. Also make sure the correct number of cartons have been delivered.

Claims for Damage: Claims vary with UPS, FedEx (or similar ground service), and truck freight (LTL Carrier). To protect yourself, keep the shipping cartons until your claim has been acknowledged and settled by the carrier. Also keep a detailed list of the damage and other documentation for your own files. If you accept damaged merchandise and later file a claim, the carrier has the right to inspect the merchandise and original shipping cartons before processing your claim.

For UPS (or equivalent): If the package is obviously damaged, you may refuse delivery. Report any damage found after opening the boxes to Coast to Coast Furniture within two (2) business days after receipt of your order.

For LTL Carriers (Truck Freight): Any damage to delivered package(s) must be noted when you sign the freight bill "at time of delivery." If damage to the merchandise is severe, you can refuse delivery. Otherwise, LTL carriers reserve the right to repair or replace freight damaged items at no charge to the recipient (but only if the damage is noted at time of delivery). All claims for damage or loss must be filed with the LTL carrier since the claims are paid directly to you, the consignee. Contact the LTL carrier terminal to receive instructions on inspection and filing your claim. Coast to Coast Furniture will not become involved unless you experience difficulty and need help filing your claim.

If you discover broken items after opening packages that had no visible or obvious damage at delivery, call the LTL carrier within two (2) business days of receipt for instructions in placing a "Concealed Damage Claim." Typically, an LTL carrier will not give 100% replacement value for a concealed damage claim and Coast to Coast Furniture will not assume the difference.